Internet connection

To do well in an online class, you need access to stable, reliable Internet access. Many of us have the Internet in our homes, of course. If you do not have the Internet at home or if your Internet service is interrupted for any reason, keep in mind that you can access the Internet at…

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Browser settings

Learn how to manage 3rd party cookies, clear your browser cache, and other tips for improved browser experience.

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Which browser should I use for online classes?

Not all Internet browsers are the same! Browser Check Visit this page to confirm your browser is compatible with Blackboard Recommended Firefox (Mac or PC) Chrome (Mac or PC) NOT Recommended Due to various documented, persistent issues with these browsers, we do not recommend them for online classes in Blackboard. Internet Explorer MS Edge Other…

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Can I just use my smartphone?

Many students taking online courses find their smartphones to be lifesavers. The phone can be an essential tool for helping students with time management. Tasks such as checking email, course due dates, grades and announcements are convenient and quick, and contribute to student success. On the other hand, students who rely entirely on mobile devices…

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What software do I need?

Note: Some classes may have specific requirements for additional software. These requirements will be listed in the course syllabus. Supported Browsers People often ask what browser they should use. There is no single answer for this. Use whichever browser works best on your computer. However, we recommend downloading Firefox and/or Chrome in addition to having…

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What hardware do I need?

Recommended Operating Systems Windows: 7 or newer MAC: Mac OS v10.10 or higher NOTE: Chromebooks are not recommended because they are not supported by all applications. Hardware Requirements We strongly recommend a computer fewer than 5 years old. Processor: Recommended 2GHz or more Ethernet connection (LAN) OR a wireless adapter (Wi-Fi) Hard Drive: Recommended 20 GB…

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